How can we help?
On September 1, 2023, UserZoom, UserTesting, UserZoom GO, and EnjoyHQ Help Centers and Knowledge Bases will be combined into one Knowledge Base. For maximum accessibility, UserZoom customers will also be able to access the UserZoom Help Center without a login. All of the current links and bookmarks will continue to work. If you notice any issues as we build this new, combined experience, please email us at university@usertesting.com
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Academy
On-demand and live courses
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Running a Study
How to get the most out of running a study
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Study Build
Everything you need to know about creating and editing studies.
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Recruit Participants
How to get the right people to your study.
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Analyze Results
How to interpret, export and share results.
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Participant Experience
What studies look like from the participant's perspective.
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Overview
Getting started in UserZoom GO? Let's deep dive into your research journey.
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Account Management
Learn how to manage your settings, users, workspaces, billing...
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Technical Requirements and Troubleshooting
Something not working as expected? Here are some things you can try.
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Release Notes
Find out about new features and updates.
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Security
Legal and data privacy related content.